» ServicesMatch Solution ensures our clients to successfully integrate our software into their business environment. By providing comprehensive support services from installation to full implementation, users will realize the full power of our system.
- On-site installation by our professional technician.
- Database server tuning and remote access server setup.
- In-depth training courses for end users in order to teach them how to use each module, perform data entry and operate the system on a daily basis.
- The administration training is oriented towards teaching administrator how to set up user account, user right, and general maintenance of the system.
- Support Desk: Support problems can be reported by telephone hotline support, facsimile or email. Support issues will be addressed by our customer care executives.
- On-site Support: Support services for problem solving or system debugging.
- On-line Support: In addition to on-site support, we offer on-line support via broadband internet for system maintenance.